If for any reason you need to return any product to us then it would be most helpful if you contact us first either by phone or email, this will help us speed up the process refunding or exchanging the product as required and maybe understand the reason for the return.

Please return the item with all the original packaging and a copy of the original invoice.

From our experience of having supplied 1000s of product we do get the occasional return, people occasionally order the wrong item. Whatever the reason it is our policy to resolve the issue as quickly as we can, it is our intention to keep your custom for the future and for you to pass on your experience of dealing with us to your family and friends. If you have ordered the wrong thing by mistake then we will simply swap it. If it is our fault we will refund, swap, refund your carriage or do what it takes to ensure your satisfaction.