Here is a comprehensive list of payment options available to our customers.

Web Orders

1. Payment by Credit/Debit Card

All transactions involving Credit/Debit cards are handled through WorldPay. WorldPay are a highly respected organisation and are part of the Royal Bank of Scotland Group, the 5th largest bank in the world. Your payment details are authorised by WorldPay and Cell Pack Solutions Ltd never have sight or knowledge of your credit card details. All major Credit Cards are accepted including; Visa, MasterCard, Delta, JCB, as well as Debit cards such as Switch and Solo.

We have agreed a 5 DAY preauthorization period with Worldpay, this means we do not automatically take payment, it gives us an opportunity to review the order and advise you of availability and delivery should there be a problem. It also allows a short period for you to cancel - although in normal circumstances we do try to ship on the same day. If product is unavailable we would email you and advise of the delay and ask your permission to take payment.

2. Payment by Cheque or Postal Order

We understand that not all customers are comfortable with supplying Credit Card details online, so we provide this second payment option. Simply print your order and send it along with your Cheque or Postal order, payable to Cell Pack Solutions Ltd, to:

Cell Pack Solutions Ltd
Unit 218 Tedco Business Works,
South Shields,
Tyne and Wear,
NE33 1RF

In these circumstances, please allow 5 days for cheques to clear.

Telephone Orders

1. Payment by Credit/Debit Card

If you provide us with your Card details when making an order over the Phone, we can verify your order using the ‘Card Holder Not Present’ system. We will only hold your information for the time it takes to process your order. Once this has been completed we will delete it from our computer system.

Our normal working hours are 8.00 am to 5.00 pm Monday to Friday.